Privacy Policy

Casino.com (“us,” “we,” or “our”) operates the https://www.casino.com website (hereinafter referred to as the “Service”).

This page outlines our policies regarding the collection, use, and disclosure of personal data when you use our Service, as well as the choices you have associated with that data.

We utilize your data to provide and enhance the Service. By using the Service, you consent to the collection and use of information as detailed in this policy. Unless otherwise defined in this Privacy Policy, terms used in this document have the same meanings as those in our Terms and Conditions, available at https://www.casino.com.

Definitions

• Service: The Service refers to the https://www.Casino.com website operated by Casino.com.
• Personal Data: Personal Data refers to information about a living individual who can be identified from that information or in combination with other data that we possess or may come into our possession.
• Usage Data: Usage Data is data that is collected automatically, either generated by the use of the Service or from the Service’s infrastructure itself (for example, the duration of a page visit).
• Cookies: Cookies are small files stored on your device (computer or mobile device).
• Data Controller: A Data Controller is a natural or legal person who, either alone or jointly with others, determines the purposes and means of processing personal information. For the purposes of this Privacy Policy, we are the Data Controller of your Personal Data.
• Data Processors (or Service Providers): A Data Processor (or Service Provider) is any natural or legal person who processes data on behalf of the Data Controller. We may engage various Service Providers to handle your data more effectively.
• Data Subject (or User): The Data Subject is any living individual using our Service and is the subject of Personal Data.

Casino.com Cookie and Data Privacy Policy 2025

Cookies We Use

• Session Cookies: We use session cookies to ensure the smooth operation of our services, enabling seamless navigation and functionality during your visit.

• Preference Cookies: Preference cookies store your settings and preferences, such as language or display options, to personalize your experience.

• Security Cookies: Security cookies enhance the safety of our services, protecting against unauthorized access and ensuring secure transactions.

Data Usage

Casino.com collects data for various purposes to enhance your experience:

• Deliver and maintain our services effectively.

• Notify you of updates or changes to our services.

• Enable participation in interactive features based on your preferences.

• Provide responsive customer support.

• Gather analytics and insights to improve service performance.

• Monitor usage patterns to optimize user experience.

• Detect, prevent, and resolve technical issues.

Legal Basis for Processing Personal Data Under GDPR

For users in the European Economic Area (EEA), Casino.com’s collection and use of personal data, as outlined in this privacy policy, depends on the type of data and the context of collection. We may process your data because:

• It’s necessary to fulfill a contract with you.

• You have given explicit consent.

• Processing aligns with our legitimate interests, provided your rights do not override them.

• It’s required to comply with legal obligations.

Data Retention

Casino.com retains your personal data only for as long as necessary to fulfill the purposes described in this privacy policy. We may also retain data to comply with legal obligations, such as adhering to applicable U.S. or EEA laws, resolving disputes, or enforcing our agreements.

Usage data for internal analytics is typically retained for shorter periods, unless it’s used to enhance service security, functionality, or is required by law to be kept longer.

Data Transfer

Your information, including personal data, may be transferred to and stored on servers outside your state, province, country, or jurisdiction, where data protection laws may differ. By agreeing to this privacy policy and submitting your information, you consent to such transfers.

Casino.com takes all reasonable steps to ensure your data is handled securely and in accordance with this policy. We do not transfer personal data to organizations or countries without adequate safeguards, including robust security measures for your information.

Data Disclosure

Legal Requirements

Casino.com may disclose your personal data in good faith if such action is necessary to:

• Comply with legal obligations, such as U.S. or EEA regulations.

• Protect and defend Casino.com’s rights or property.

• Prevent or investigate potential misconduct related to our services.

• Ensure the personal safety of our users or the public.

• Mitigate legal liability.

Data Security

Your data’s security is a top priority. While we employ commercially acceptable measures, such as 256-bit SSL encryption, to protect your personal information, no internet transmission or electronic storage method is 100% secure. We strive to safeguard your data but cannot guarantee absolute security.

Your Data Protection Rights Under GDPR

If you reside in the European Economic Area (EEA), you have specific data protection rights. Casino.com is committed to enabling you to correct, amend, delete, or limit the use of your personal data. To inquire about the data we hold or request its removal, please contact us.

Your rights include:

• Access, Update, or Delete: Access or update your data via account settings or request deletion by contacting us.

• Rectification: Correct inaccurate or incomplete information.

• Objection: Object to the processing of your personal data.

• Restriction: Request limits on how we process your data.

• Data Portability: Receive your data in a structured, machine-readable format.

• Withdraw Consent: Revoke consent for data processing where applicable.

We may require identity verification before processing such requests. You also have the right to lodge a complaint with your local EEA data protection authority for concerns about our data practices.

U.S.-Specific Notes: Casino.com operates legally in regulated U.S. states like New Jersey, Pennsylvania, Michigan, and West Virginia, and as a sweepstakes platform in 46 states, excluding Alabama, Connecticut, Idaho, Louisiana, Michigan, Montana, Nevada, New York, Tennessee, Washington, and West Virginia. Data collection complies with state laws, using geolocation and KYC verification. Players must be 21+. For data-related inquiries or responsible gaming support, contact 1-800-GAMBLER or visit www.gamblersanonymous.org.

Disclaimer: Online gambling and sweepstakes laws vary by state and country. Users must confirm compliance with local regulations before participating. Casino.com ensures responsible data handling but encourages users to review privacy policies and seek support if needed.